Welcome to MakeupFairy, a website located at www.makeup-fairy.com (the “Site”) and operated by MakeupFairy (“MakeupFairy”, “us”, “our”, and “we”). MakeupFairy provides the Site to facilitate on-demand and in-home beauty services (collectively, with the Site, the “Services”). 

These Terms of Use (“Agreement”) set forth the legally binding terms for your use of the Services. By accessing or using the Services, you agree to comply with and be legally bound by these Terms and Conditions, whether or not you become a registered user of the Site (on behalf of yourself or the entity that you represent) and you represent and warrant that you have the right, authority, and capacity to enter into this agreement (on behalf of yourself or the entity that you represent).

This Privacy Policy governs all data collection and usage by MakeupFairy, including through the Site. By using the Site, you consent to the data collection and usage practices described in this Policy.

MAKEUPFAIRY IS NOT A DIRECT PROVIDER OF SERVICES. MAKEUPFAIRY PROVIDES INFORMATION RELATED TO AND A MEANS OF OBTAINING SERVICES, WHICH ARE DIRECTLY PROVIDED BY INDEPENDENT CONTRACTORS.  BEGLAMMED ASSUMES NO RESPONSIBILITY OR LIABILITY RELATED TO THE SERVICES PROVIDED BY OR ACTIONS OF SUCH INDEPENDENT CONTRACTORS.

Accounts

Account Creation. In order to use certain features of the Services, you must register for an account with us (“your Account”) and provide certain information about yourself as prompted by the registration form. You represent and warrant that: (a) all required registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information. You agree not to create an account on behalf of someone other than yourself.  You further agree that you shall not maintain more than one account at any given time.  You may delete your Account at any time, for any reason, by following the instructions in the Services. We may suspend or terminate your Account in accordance with the section entitled “Term and Termination.” You agree not to create an account or use our Services if you have been previously removed by MakeupFairy, or if you have been previously barred from any of the Services.

Account Responsibilities. You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify us of any unauthorized use, or suspected unauthorized use, of your Account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

Accessing the Website

When retrieving information from the Website, you are prohibited from (a) using or attempting to use spiders, robots, avatars, intelligent agents, or any other extraction or navigation search except for a normal browser, (b) aggregating, copying or duplicating any of the materials or information available from the Website except for the small amount of materials and information temporarily required for an ordinary single use of the Website, or (c) accessing data not intended for you.

Use of the Website or the Applications may require a login and password that you will create (your “ID”).  You are responsible for maintaining the confidentiality of your ID, and you are fully and solely responsible for all activities that occur under your ID.  It is up to you to take adequate precautions with your ID, and to immediately notify beGlammed of any unauthorized use of your ID.

By accessing or using the Website, the Services, or the Applications, you agree:

  • You represent and warrant that you are legally entitled to enter into these Terms and to use the Services.
  • You shall provide accurate, true and current information as prompted during the account registration process and shall keep it current at all times.
  • You shall not allow any other person or entity to access or use your account.
  • You shall comply with all state and local laws of each location in which you access the Website or use the Services.
  • You shall only access or use the Website or the Applications with a compatible device or computer. MakeupFairy assumes no responsibility or liability for loss resulting from failure to comply with this provision.
  • You shall not share your password or any other login credentials with any other person or publicly disclose it.
  • You shall not use the Website for any illegal or unauthorized purpose.
  • You shall not transmit worms, viruses or any code of a destructive nature to MakeupFairy, other users, or the Website.
  • You shall not abuse, harass, threaten, harm or impersonate other MakeupFairy users or employees at any time or for any reason.
  • You shall not post content that is hateful, threatening, pornographic, obscene, abusive, unlawful, harassing, racially or ethnically offensive, libelous or defamatory, or any content that encourages unlawful conduct.

Any use of the Website or the Services in violation of the foregoing violates these Terms and may result in, among other things, termination or suspension of your rights to use your ID, the Website and/or the Services.  MakeupFairy reserves the right to monitor your use of the Website and the Services to ensure your compliance with these Terms, or pursuant to a court, administrative, or governmental order.  Furthermore, we reserve the right to deactivate or suspend use of the Website and the Services for any reason.

Collection of Your Personal Information

In providing the Service, MakeupFairy may collect personally identifiable information, such as your name and email. If you purchase MakeupFairy services, we collect billing and credit card information and store photographic images sent by our beauty artists. This information is used to complete the purchase transaction and render the Service. MakeupFairy may also collect anonymous demographic information, which is not unique to you, such as your age and gender. We may gather additional personal or non-personal information in the future.

We will not publish or sublicense your photographic images without your prior consent. Information about your computer hardware and software may be automatically collected by MakeupFairy. This information can include: your IP address; browser type; domain names; access times; and referring website addresses. This information is used for the operation of the Service, to maintain quality of the Service, and to provide general statistics regarding use of the Site.

MakeupFairy encourages you to review the privacy statements of websites you choose to link to from the MakeupFairy website so that you can understand how those websites collect, use and share your information. MakeupFairy is not responsible for the privacy statements or other content on websites outside of the Site.

Use of Your Personal Information

MakeupFairy collects and uses your personal information to operate the Site and deliver the services you have requested. MakeupFairy may also use your personally identifiable information to inform you of other products or services available from MakeupFairy and its affiliates. MakeupFairy does not sell, rent or lease its customer lists to third parties. MakeupFairy may keep track of the websites and pages our users visit within MakeupFairy in order to determine which services are the most popular. This data is used to deliver customized content and advertising within MakeupFairy to customers whose behavior indicates that they are interested in a particular subject area.

MakeupFairy will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

(a) conform to the edicts of the law or comply with legal process served on MakeupFairy or the site;

(b) protect and defend the rights or property of MakeupFairy; and,

(c) act under exigent circumstances to protect the personal safety of users of MakeupFairy, or the public.

Refund Policy

MakeupFairy strictly don't allow refunds, except in the event the beauty artist, or we cancel your appointment. We do understand that things can happen and plans can change. If you cannot make it to your appointment, we can keep the appointment on hold and you can reschedule your appointment to another date and/or time, free of charge, under the current conditions:

(a) rescheduled appointment in the same city

(b) rescheduled date is within the same year of the original appointment

(c) we are informed of the cancellation within at least 48 hours in advance

This, however, does not apply to bookings made using discount or promotion codes. No refund will be issued and rescheduling is not permitted for appointments purchased during promotions.

Travel Fees

Our beauty artists are local makeup artists and hairstylists who live in the city where you will do the appointment. Therefore, there will no travel or accommodation fees incurred for the appointment . However, if you want to do the appointment outside the main city area (more than 1 hour away), there might be additional transportation costs. Please check with our support team prior to your booking.

Additional Fees

User(s) are responsible for any additional fees and costs that may incur for the beauty artists to come to the venue and do their work (i.e. entry ticket, parking ticket, transportation, etc.).

Your Responsibilities

As the recipient of in-home beauty services provided by service providers, you agree to assume certain responsibilities. When you book an appointment, you agree to comply with any rules or requirements of the service provider applicable to the service purchased and that you are made aware of, including as part of any confirmation email (the “Requirements”).

Whether or not there are Requirements, you agree to:

(a) create in your home (or other space where our service providers are invited to perform their services) a safe, clean, and reasonably comfortable workspace that is free of conditions that would make it difficult for our service providers to perform their jobs (all as determined in each of our service provider’s sole discretion);

(b) provide a workspace that has access to bathroom facilities and is in close proximity to an electrical outlet and a sink with hot and cold running water; and

(c) refrain, and cause other individuals present in your household to refrain, from any speech, conduct, or personal displays that a reasonable person would find offensive, intimidating, hostile, harassing, indecent or abusive while our service providers are present.

If you have pets, you agree to confine all of your pets to a room where our service providers will not be working.

If you have a child or children under the age of 13, you agree that childcare (provided by someone other than you and our service provider) will be present. This is important as the service provider will have equipment that can harm a child and our service provider will be focused on you.

Service providers reserve the right to terminate or refuse to provide their services to anyone at any time in the event you do not fulfill your responsibilities as set forth in this Section or if a service provider feels unsafe or uncomfortable with her in-home work environment or conditions for any reason. You understand, acknowledge and agree that service providers are not employees or agents of MakeupFairy but are independent contractors who operate business enterprises separate and distinct from MakeupFairy.

Modification to Terms

We may update and make improvements to the Website regularly and can change the content at any time. We will use our reasonable efforts to keep the Website available to you, but if necessary, we may suspend access to the Website, or close it indefinitely. We will not be liable if for any reason the Website is unavailable at any time or for any period. You understand and agree that your use of the Website remains subject to such suspension or closure.

Contact Information

If you have any questions or comments regarding any of our terms listed here, please feel free to contact us at hello@makeup-fairy.com.


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